At Zookhooks, we want to make sure you are happy with your new purse hanger. We strive to do our best, however, if there is an error on your order, please accept our apologies, contact us upon receipt, and we'll gladly fix it. Exchanges and returns are accepted within 30 days of purchase with a prior RMA (Returned Merchandise Authorization). An RMA can be obtained by contacting us at support@zookhooks.com. Customer is responsible for all shipping charges. Our Contact Us page has our return mailing address.

You can shop at Zookhooks.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see anonline payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

Zookhooks.com is registered with the Authorize.Net Verified Merchant Seal program.

We agree not to share or sell your information. This information is collected for the sole purpose of billing and shipping needs. All items on this web site are to be considered the property of the webmaster and may not be used without prior authorization.